SWIS - Services, Standards, and Values

Services, Standards, and Values

SWIS (Settlement Workers in Schools) strive to provide services based on the following standards:

  • A client centered approach unique to each individual's needs;
  • Confidential relationships that foster trust and understanding;
  • Ethical strategies for each case and client;
  • Culturally appropriate behavior and interactions;
  • Non-judgmental treatment of the client and context;
  • Inclusive approaches to strategies and solutions;
  • Accessibility to SWIS at all levels of interaction;
  • Respectful and Sensitive interaction with the client and context;
  • Encourage and Empower individual and professional independence.

As well as service standards, we at SWIS believe that values are fundamental principles that guide behavior and provide direction in making decisions. Adhering to common values ensures consistency and effectiveness despite the uniqueness of an individual client’s needs or circumstances.